Get the full details on the program, its coverage, conditions, and activation procedures.
You can enjoy all program benefits for 72 calendar hours from the start of your ferry trip (tourist ticket).
Coverage is valid throughout Mexican national territory and includes your time at the destination within that window.
The exclusive number to report an emergency and request any assistance is 55 9962 8578, available 24/7, 365 days a year.
If you need non-urgent medical care, you can also schedule a medical video consultation directly from your phone.
On the exclusive line you will be asked for the number printed below the barcode of your ticket of ferry purchase. Have it ready before calling.
With that number we validate your active program, coverage period, and assistance request.
Coverage applies throughout the entire 72-hour window from the start of your trip, which includes your stay at the destination within that period. Services like Doctor sent to your hotel, Hotel stay for convalescence o Golf cart damage are designed precisely for your time on the island.
Available 24 hours a day, 365 days a year. Have your ticket number on hand to activate any service.